TERMS AND CONDITIONS

These Terms and Conditions govern your use of our website and the purchase of products from www.hidden-goods.com. By accessing our website and/or placing an order, you agree to be bound by these terms.

PRODUCTS

All products are handmade and uniquely designed, which means variations in color, material, or pattern may occur. While we strive to keep all product descriptions, images, and prices accurate and up to date, they are subject to change without notice.

ORDERS

By placing an order on our website, you confirm that:

  • You are legally capable of entering into binding contracts.

  • All information provided is accurate and complete.

  • You are at least 18 years of age or have permission from a guardian.

We reserve the right to cancel or refuse any order at our sole discretion.

PRICING AND PAYMENT

All prices are in DKK (Danish Kroner) and include Danish VAT (25%) where applicable. Shipping costs will be added at checkout.

We accept payments via [list accepted payment methods – e.g., Visa, Mastercard, MobilePay, PayPal]. Payment must be received in full before your order is processed.

SHIPPING AND DELIVERY

We offer shipping within Denmark and internationally.

  • Processing Time: Orders are typically processed within 2–5 business days.

  • Delivery Time: Estimated at 2–7 days within Denmark and 5–21 days for international orders.

  • Shipping Costs: Calculated at checkout based on destination and order size.

We are not responsible for customs duties, taxes, or delays for international shipments.

RETURNS AND EXCHANGES

We accept returns on unworn, unused items within 14 days of delivery, in accordance with Danish consumer protection laws.

  • To initiate a return, email us at hiddengoods@gmail.com with your order number.

  • Customers are responsible for return shipping unless the item is faulty.

  • Custom or made-to-order items are non-returnable.

Refunds will be processed within 7 business days of receiving the return.

FAULTY OR DAMAGED ITEMS

If you receive a defective or damaged product, please contact us within 7 days of receipt with photographic evidence. We will offer a replacement, repair, or refund.

INTELLECTUAL PROPERTY

All content on this website, including images, designs, logos, and text, is the property of [Your Brand Name] and protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

PRIVACY POLICY

We respect your privacy and handle your personal data in accordance with the EU General Data Protection Regulation (GDPR).

  • We only collect information necessary to process your order.

  • We do not share your information with third parties, except where required to fulfill your order (e.g., shipping providers).

  • You may request access to or deletion of your data at any time.

See our full [Privacy Policy] for more information.

LIMITATION OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Our liability is limited to the purchase price of the product.

GOVERNING LAW AND DISPUTES

These Terms and Conditions are governed by Danish law. Any disputes shall be settled by the courts of Denmark.

CHANGES TO TERMS

We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

CONTACT US
If you have any questions about these terms, please contact us at:
hiddengoods@gmail.com